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1.1 These Standard Terms and Conditions apply to the supply of all products and services provided by designdough Ltd, unless otherwise stated or agreed.
For designdough Ltd. read ‘designer’, for customer read 'client'
2.0 Quotation & Costs
2.1 Quotations are based on the designers current cost/s of production, and unless otherwise agreed are subject to amendment before final agreement to proceed.
2.2 Quotations are valid for 14 days from the date stated on the quotation.
2.3 Any advance payments are due immediately, with the remainder due on completion of work and receipt of final invoice.
2.4 Our costs exclude VAT and any outside costs incurred. i.e printing, hosting.
2.5 Any work commenced and/or completed outside an agreed list of deliverables, not included in the original quote or due to the client’s changes, will be quoted
and agreed on separately before commencing work
3.0 Commencement of Work
3.1 The client agrees to provide written approval of the proposal by means of email or letter before any work is commenced as a statement of agreement between the client
and the designer concerning the work outlined within said proposal.
4.0 Use of Third Party’s
4.1 The designer, if required, may act as the clients agent and directly or through an intermediary ask another contractor and/or suppler (‘Third Party/s’) to carry
out aspects of the project (i.e. Printing)
4.2 The designer shall pay the charges of these Third Party’s on the client’s agreement, and then recharge them to the client.
4.3 The designer will take all reasonable care in selecting and instructing a Third Party. However, the designer will have no control over the activities of appointed Third Party
and therefore accept no responsibility for the services provided to the client by that Third Party Contractor or for any errors or omissions in its work or products.
5.1 The designer will deliver all products by email and/or post or courier, unless otherwise stated.
5.2 Any extra costs incurred upon request of an alternative method of delivery, must be met by the client
6.1 Under the terms of the agreement payment will be made in two parts.
6.1.1 The first payment of half of the total balance to be made to commence project.
6.1.2 The final balance will be settled in full within 14 days of completion and sign over of design project. Failure to do so will result in an additional £75 administration fee
6.2 Under the express terms of the agreement until full payment has been received all design work is the intellectual property of the designer. It is subject to copyright and the
client could face a number of penalties if continued to use it without the express written permission of the designer is sort and received.
6.3 Payment can be made sending a cheque or completing BACS payment.
6.4 Where the designer and the client have agreed credit terms, all invoices are due for payment 14 days from their date.
6.5 The designer also reserves the right to refer any outstanding invoices that have not been settled within 28 days to the debt recovery department of Thornbury Collections
Ltd. It is their policy to pursue any outstanding invoices through the civil courts. This course of action will incur significant court costs to the client and may potentially be
subject to the Late Payment of Debt Act at the rate of 10% above the current bank of England base rate.
7.0 Non-Completion of Services
7.1 In matters where the client has instructed the designer to undertake a service, the client will be responsible for any costs incurred providing that service whether or not it
proceeds to its conclusion.
8.0 Privacy Policies and Data Protection
8.1 The designer will use information held about the Client to provide services and products to the client, for credit control and market research purposes.
8.2 The client has the right, by written request and on payment of a small fee, to a copy of any personal data (as defined in the Data Protection Act 1998), which the designer
hold’s about them.
9.0 Use of Work for Self-Promotion
9.1 The designer reserves the right to use any work we produce for the purpose of self-promotion.
10.0 Changes to Terms
10.1 The designer reserves the right to make any changes to these terms and conditions from time to time.
10.2 Contracts between ‘the designer’ and ‘the client’ will be concluded in the English language and will be governed by English law.
10.3 All contracts will be subject to the exclusive jurisdiction of the English courts.